To secure your reservation, we require a 50% non-refundable deposit of the total booking amount at the time of booking. The remaining balance is due 90 days before your arrival.
Lodge Destinations
Guided Adventures
Booking & Travel Details
Deposit Policy
Cancellation Policy and Terms & Conditions
For detailed information on our cancellation policy, please visit our Cancellation Policy page. To understand our terms and conditions for accommodation, please review our Terms & Conditions page.
Travel Insurance
Due to our unique product and strict cancellation policies, we strongly recommend purchasing 'Cancel For Any Reason' (CFAR) travel insurance to protect your investment. As an incentive for you to purchase CFAR insurance coverage, Eleven is offering you a 1% credit based on the total cost of your stay with Eleven. Your credit may be used during your stay for wellness services, additional activities, transportation, and non-included beverages. Please let us know if you would like us to connect you with our preferred insurance partner, Global Rescue, to provide you with a quote once your trip has been confirmed.
Lodge & Activity Information
Inclusions*
- Pre-arrival custom planning with the Eleven Experience Team
- Privately guided float fishing
- All gear necessary for fly fishing, including flies
- Fishing license
- Chef-prepared breakfast, lunch, après, and dinner
- Two special Asado dinner night
- A selection of house beer, wine, and non-alcoholic beverages
- Laundry services
- Roundtrip ground transfers to/from Chaitén airport to Martín Pescador properties
- Ground transfers between properties on transfer day
*inclusions subject to change
Exclusions
- All other charter flights and commercial flights than what is listed in the inclusions
- Additional baggage fees: Each guest is allowed 15 kg on the flight from Puerto Montt to Chaitén. Luggage exceeding this weight will incur extra charges
- Hotel arrangements and additional taxi services in Puerto Varas
- Liquor, reserve alcohol and specialty tastings
- Gratuity
- Wellness offerings
Additional Baggage Fees
The cost of the flight to and from Chaitén includes luggage up to 30 pounds (15kg). Guests are responsible for paying any overweight charges for luggage that exceeds this limit. Please connect with your Experience Manager to get up-to-date pricing information for additional weight.
Overnight in Puerto Varas
To avoid any disruptions during your week—such as flight issues or luggage delays—and to ensure you don’t miss a single day of your trip, we encourage guests to stay overnight in Puerto Varas the night before their check-in date. This arrangement allows for early check-in at the lodge and access to a half-day of fishing on your arrival day. Taxis from the airport to the hotel are included and arranged by our team. Please note that while we can also arrange your hotel stay, this will incur additional costs. Meals, activities, and additional taxis in Puerto Varas are not included and will be charged separately.
Gratuity
Should you wish to leave a gratuity for our staff, we can add it to your final bill and charge your card on file at checkout. At the end of your stay, the Lodge Manager will walk you through your final invoice along with a gratuity guidance sheet. Should you choose to leave a single amount for the entire team, it will be distributed among all guides and staff who contributed to your stay. For the entire hospitality and guide team, we suggest a gratuity of $1,200 – $1,500 USD per guest per week. You may choose to leave this via credit card or as a cash tip; your Lodge Manager can assist you with either method. Please remember, tipping is entirely at your discretion, and these amounts are simply recommendations.
Getting Here Details
By Plane:
- Commercial flight to Santiago
- Commercial flight to Puerto Montt
- 1 hour, 45-minute flight
- Overnight in Puerto Varas
- 45-minute drive from Puerto Montt
- Commercial flight to Chaitén (included)
35-minute flight - 1-hour drive in an Eleven vehicle to Rio Yelcho Lodge (included)
Additional Options:
Additional options are available. Please inquire with your Sales Manage for details and pricing.