If you’re unable to reach your included flight time due to operational factors, such as weather conditions or mechanical issues preventing flights, you will receive a credit of 65,043 ISK (~$500 USD) per seat/per hour. This credit is calculated based on the difference between your included flight time and the actual hours/minutes flown during your trip.
Please note that credits won’t be issued if you don’t reach your flight time due to personal reasons, including injury, illness, accidents, ski ability, or personal choice such as if you choose not to ski and stay at Deplar Farm instead. If eligible, your credit can be applied to a new booking at any Eleven property with an arrival date within 365 days of your departure from Deplar Farm. Please keep in mind that credits won’t be extended beyond the following year.