To secure your reservation, we require a 50% non-refundable deposit of the total booking amount at the time of booking. The remaining balance is due 90 days before your arrival.
Lodge Destinations
Guided Adventures
Booking & Travel Details
Deposit Policy
Cancellation Policy and Terms & Conditions
For detailed information on our cancellation policy, please visit our Cancellation Policy page. To understand our terms and conditions for accommodation, please review our Terms & Conditions page.
Additional Guest Charges
For full-lodge buyouts, our rates are per night based on a standard 10-person occupancy, with a maximum of 14 guests at Chalet Pelerin. Additional charges apply for guests exceeding the standard occupancy—please inquire for details.
Travel Insurance
Due to our unique product and strict cancellation policies, we strongly recommend purchasing 'Cancel For Any Reason' (CFAR) travel insurance to protect your investment. As an incentive for you to purchase CFAR insurance coverage, Eleven is offering you a 1% credit based on the total cost of your stay with Eleven. Your credit may be used during your stay for wellness services, additional activities, transportation, and non-included beverages. Please let us know if you would like us to connect you with our preferred insurance partner, Global Rescue, to provide you with a quote once your trip has been confirmed.
Lodge & Activity Information
Inclusions*
- Privately guided adventures, including: on-piste skiing with easy access to 7 different world-class resorts, off-piste skiing, backcountry skiing, ice climbing, snowshoeing, and Tignes indoor course
- All gear necessary for included activities
- Chef-prepared breakfast, après, and dinner (for 7-night stays, dinner is included for 6 out of 7 nights)
- In-room snack and drink assortment
- Pre-arrival custom planning with the Eleven Experience Team
*inclusions subject to change
Exclusions
- Private transfers to all airports
- Charter flights and helicopter transfers
- Guided activities not included in the stay and certain activities provided by third-party vendors, including: heli-skiing, other heli-assisted activities and tours, ice driving, dog sledding, biathlon, paragliding, and Tarentaise Vallée Blanche tours
- Alcohol and specialty tastings
- Picnic, takeaway, and in-house lunch
- Wellness offerings
- Photography
- Laundry services
Check-in / Check-out
Our check-in time at Chalet Pelerin is 3:00 PM, and check-out time is 10:00 AM. Due to the size of the chalet and the frequent occurrence of one group checking out and another checking in on the same day, we have limited flexibility regarding early check-ins. If your travel plans involve arriving in the region on an early morning flight, which is common, especially if you are coming from the U.S.A, we recommend booking the night prior to your arrival. This ensures a guaranteed early check-in upon your arrival in Le Miroir.
Dinner Information
For 7-night stays, dinner is included for 6 out of the 7 nights of your stay. Our culinary team will provide in-house dining experiences focusing on French-inspired cuisine for the 6 included nights. Should you require assistance with dinner arrangements for the evening not included, our Experience Team is available to assist you.
Alcohol Policy
Chalet Pelerin has a full alcohol menu available for purchase. Please refrain from bringing your own alcohol onto the premises, as it does not comply with our liquor license.
Pet Policy
We’re delighted to welcome one dog per night at Chalet Pelerin. Prior approval from your Experience Team is required for your dog. Dogs must stay in the owner’s private accommodations and may only access common areas with staff permission. When outside accommodations, dogs must be leashed and accompanied by the owner. Please note that our staff cannot provide dog-walking or sitting services during your stay. For dog-sitting/walking options, inquire with our Sales or Experience Team. A 50.00€ per night cleaning fee will be added to your final invoice.
Gratuity
Gratuities will be added to the final bill and charged to the card on file at checkout. They are shared amongst our team members, and your generosity is greatly appreciated. Suggested tipping amounts are 10%, 12%, and 15%.
Third-Party Disclosure
Eleven Experience acts solely as a facilitator and does not operate or control the helicopter services. The client agrees that all services are provided by a third-party operator, and any claims must be directed to the service provider.
Getting Here Details
By Plane:
- Chambery Airport (CMF): 1.5 hours away
- Geneva Airport (GVA): 2.5 hours away
- Lyon Airport (LYS): 2.5 hours away
- Charter & Private Flights: Available to Chambery
By Train:
- Bourg St. Maurice: Closest train station, 20 minutes away
- Lyon: Train option, 2.5 hours away
By Heli:
- Please inquire for exact prices