To secure your reservation, full payment is required at the time of booking for by-the-room bookings. Cancellations made more than 30 days before arrival are eligible for a full refund.
For full-lodge buyouts we require a 50% non-refundable deposit taken at the time of booking, with the remaining balance due 90 days prior to arrival. This amount includes applicable taxes.
For detailed information on our cancellation policy, please visit our Cancellation Policy page. To understand our terms and conditions for accommodation, please review our Terms & Conditions page.
For by-the-room bookings, our rates are per room, per night based on double occupancy, except for cottages, which are based on quadruple occupancy. Additional charges apply for guests beyond the standard occupancy—please inquire for details.
For full-lodge buyouts, our rates are per night based on a standard 22-person occupancy, with a maximum of 24 guests at Bahama House. Additional charges apply for guests exceeding the standard occupancy—please inquire for details.
Due to our unique product and strict cancellation policies, we strongly recommend purchasing 'Cancel For Any Reason' (CFAR) travel insurance to protect your investment. As an incentive for you to purchase CFAR insurance coverage, Eleven is offering you a 1% credit based on the total cost of your stay with Eleven. Your credit may be used during your stay for wellness services, additional activities, transportation, and non-included beverages. Please let us know if you would like us to connect you with our preferred insurance partner, Global Rescue, to provide you with a quote once your trip has been confirmed.
*inclusions subject to change
Check-in time at Bahama House is 3:00 PM, and check-out time is 11:00 AM. Early and late checkouts are subject to availability and can only be confirmed 24 hours prior to arrival.
Our Scorpion RIB boat is available for booking during the sales reservation process or during the planning process with your Experience Team. Please provide the number of guests, preferred date, and choice of half AM/PM trip or full-day excursion. Due to limited availability, full payment is required at the time of booking and is non-refundable. Scorpion boat tours are included for full-lodge buyout groups.
Please note that bonefishing availability is limited. If you're interested in bonefishing, please inform your Sales Manager during the inquiry stage for availability guidance.
Dining at Bahama House
Your stay includes breakfast and an aprés snack. Lunch and dinner are available upon request for an additional charge, and orders must be placed at least 24 hours in advance with your Experience Team.
Alcohol Policy
Bahama House offers a full bar menu in addition to a rum bar experience, beach cocktails, and boat coolers for purchase. We kindly ask that you refrain from bringing your own alcohol onto the premises, as it does not comply with our liquor license.
Outside Guest Policy
If you have friends on the island whom you'd like to welcome to Bahama House, you can invite them over to enjoy our exclusive paradise. This offer is restricted to full-lodge buyout reservations and comes at an additional cost. Our day pass includes full-day access to facilities, house alcohol and non-alcoholic beverages, breakfast, and aprés for up to 20 guests.
Gratuity
Should you wish to leave a gratuity for our staff, we can add it to your final bill and charge your card on file at checkout. Gratuity is shared amongst our team members, and your generosity is greatly appreciated. Suggested tipping amounts are 10%, 12%, 15% or you can leave a custom amount.
Pet Policy
We're delighted to welcome one dog per night at Bahama House. Please note that our staff cannot provide dog-walking or sitting services during your stay. For dog-sitting options, inquire with our Sales or Experience Team. A $50 per night cleaning fee will be added to your invoice, and all dog owners must complete a Bahama House dog policy waiver before arrival. For stays exceeding 10 days in the Bahamas, a vet certificate is required for your pet's return to the USA, which can be arranged at the property for an additional $50.
We can arrange a private boat transfer between Nassau and Harbour Island (approximately 90 – 120 minutes). Please inquire for pricing.
Private car/boat transfers between ELH and Harbour Island available. Please inquire with the Experience Team for pricing.