BOOKING & TRAVEL DETAILS

Deposit Policy

To secure your reservation, we require a 50% non-refundable deposit of the total booking amount at the time of booking. The remaining balance is due 90 days before your arrival.

Cancellation Policy and Terms & Conditions

For detailed information on our cancellation policy, please visit our Cancellation Policy page. To understand our terms and conditions for accommodation, please review our Terms & Conditions page.

Additional Guest Charges

For by-the-room rates, our pricing is per room, per night based on double occupancy. Additional charges apply for extra guests in rooms that can accommodate—please inquire for details.

For full-lodge buyouts, our rates are per night based on a standard 26-guest occupancy, with a maximum capacity of 32. Additional charges apply for extra guests in rooms that can accommodate—please inquire for details.

Travel Insurance

Due to our unique product and strict cancellation policies, we strongly recommend purchasing ‘Cancel For Any Reason’ (CFAR) travel insurance to protect your investment. As an incentive for you to purchase CFAR insurance coverage, Eleven is offering you a 1% credit based on the total cost of your stay with Eleven. Your credit may be used during your stay for wellness services, additional activities, transportation, and non-included beverages. Please let us know if you would like us to connect you with our preferred insurance partner, Global Rescue, to provide you with a quote once your trip has been confirmed.

LODGE & ACTIVITY INFORMATION

Inclusions*

  • Privately guided adventures, including: hiking, snowshoeing, fat biking, ice fishing, snow sledding, cross-country skiing, snowmobiling, group whale watching, sea kayaking, surfing, ice climbing,  stand up paddle boarding, Haganesvik Gymnasium activities like climbing wall, pickleball, dodgeball, basketball, futbol, handball, and lodge activities including lazer tag, shuffleboard, board games, and musical instruments
    • Please note that snow-based activities are subject to weather conditions – I.E. if there is enough snow on the ground for these activities to operate.
  • All gear necessary for included activities
  • Use of outposts for activities and meals
  • Chef-prepared breakfast, lunch, après, and communal dinner served daily
  • In-room snack and drink assortment
  • Viking dinner or pizza or sushi pool party (for buyout groups of 4+ nights only)
  • Round trip, fixed-time airport transfers to Akureyri 
  • Pre-arrival planning with the Eleven Experience Team

 

*inclusions subject to change

Exclusions

Subject to availability and special pricing.

  • Airport transfers to all locations
  • Charter flights and helicopter transfers
  • Guided activities not included in your stay, including: fly-fishing, private whale watching, horseback riding and cultural experiences and tours
  • All alcohol and specialty tastings
  • Private dinners at our outpost properties or in the cellar room
  • Wellness offerings
  • Additional viking dinners or pool parties

Check-in / Check-out times

Our check-in time at Deplar Farm is 3:00 PM, and check-out time is at 10:00 AM. Please be aware that early and late checkouts are subject to availability and can only be confirmed 24 hours prior to your arrival.

Communal Dining

Our communal dinners are a special aspect of the Deplar Farm experience. Your thoughtfully prepared, seasonally relevant dishes will be served at our long Nordic dining table. At Deplar, we take great pride in preserving and celebrating the cultural heritage of the long Nordic table, which draws inspiration from the ancient Great Halls where travelers, traders, and warriors would gather to share their tales and forge new friendships. If you have any alternative dining preferences you’d like to explore, please don’t hesitate to inform the Eleven Sales team.

Alcohol Policy

We offer a full bar menu available for purchase. Please refrain from bringing your own alcohol onto the premises, as it does not comply with our liquor license.

Gratuity

Should you wish to leave a gratuity for our staff, we can add it to your final bill and charge your card on file at checkout. Gratuity is shared amongst our team members, and your generosity is greatly appreciated. Suggested tipping amounts are 10%, 12%, 15% or you can leave a custom amount. 

Getting Here Details

​​International flights arrive at the Keflavik International Airport (KEF) which is 45 minutes from downtown Reykjavik. Guests must transfer to the Reykjavik Domestic Airport (RKV) for a 45-minute flight to Akureyri.

The Akureyri Airport (AEY) is located approximately 2 hours from the property. Our Eleven team provides scheduled group pickups for transport between the Akureyri Airport and Deplar Farm. Private transfers or ground transfers outside of these scheduled times are subject to availability and come at an additional cost. 

For added flexibility and comfort, our team can also assist you in arranging private car or helicopter transfers between Reykjavik, Akureyri, and various regions of the country, connecting you to Deplar Farm. Please note that these options are subject to availability, weather conditions (for helicopter transfers), and special pricing.