Experience Lodges
Our flagship offering, Eleven Experience Lodges are full-service travel experiences set in one-of- a-kind locations with world-class accommodations.
Adventure Lodges
Ideally suited for the core adventure enthusiast, Eleven Adventure Lodges are remote hideouts with premium accommodations that offer unparalleled experiences.
HOMES
Privately Owned Residences, Vetted and Approved by Eleven®
Our carefully curated selection of privately owned residences are available for longer term rentals and comply with all local rental regulations. Eleven has coordinated with a select group of third-party private owners to offer this unique collection of properties that are only available as full home rentals. These properties are unstaffed, and do not include additional guided adventures and culinary services. Although, if you are interested in additional services, we would be happy to help coordinate these for you with local experts.
Chalet Hibou Summer Deposit and Cancellation Policies
- A 25% non-refundable deposit of the total booking is required at the time of booking and the balance is due 30 days prior to arrival date, including taxes.
- Cancellations made outside of 30 days of arrival date: 100% of amounts paid are non-refundable but the amount paid may be applied towards a new booking for a stay with an arrival date within 365 days of the arrival date stated in the cancelled booking.
- Cancellations made within 30 days of arrival date: 100% of amounts paid are non-refundable and cannot be applied towards new bookings, but subject to the Government Restriction Exception below.
- Government Restriction Exception: If a cancellation is made within 30 days of arrival date because an in-effect government law or order prohibits travel to the booked destination at the time of cancellation, then 100% of the amounts paid for the original booking may be applied to a new booking with an arrival date within 365 days of the arrival date stated in the cancelled booking.
- All re-bookings are subject to availability and potential rate increases. The time periods set forth above for applying previously paid amounts and re-booking will not be extended and any unused amounts are non-refundable. If more than one cancellation option applies, the guest may choose one of the available options. All re-bookings are final.
ELEVEN’S CANCELLATION POLICIES ARE STRICTLY ENFORCED AND ALL BOOKINGS ARE SUBJECT TO ELEVEN’S TERMS AND CONDITIONS. IF ELEVEN’S CANCELLATION POLICIES ARE NOT AGREEABLE BY YOU WE RECOMMEND THAT YOU PURCHASE A ”CANCEL FOR ANY REASON” (CFAR) TRAVEL INSURANCE POLICY* WHICH ALLOWS YOU TO PROTECT YOUR INVESTMENT BY PART OR IN WHOLE INSTEAD OF WORKING WITH OUR CANCELLATION POLICIES. IT IS EITHER ELEVEN’S CANCELLATION POLICY OR CFAR INSURANCE, YOU CANNOT USE BOTH.
*PLEASE NOTE THAT CFAR TRAVEL INSURANCE MUST BE PURCHASED WITHIN 20 DAYS OF A BOOKING CONFIRMATION. FOR YOUR CONVENIENCE, ELEVEN HAS MADE ARRANGEMENTS WITH GLOBAL RESCUE WHO CAN BOTH OFFER YOU TRAVEL INSURANCE BY CALLING +1.617.459.4200 OR EMAILING [email protected], RESPECTIVELY. SHOULD YOU PREFER, YOU CAN ALSO MAKE ARRANGEMENTS WITH ANOTHER TRAVEL INSURANCE COMPANY OF YOUR CHOICE.